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The standards, guidelines and technical reports
which make up the ISO 9000 family and which are listed below are
available separately, or as collections. The ISO 9000 Compendium
presents the ISO 9000 family in hard copy form.
ISO 9000:2000, Quality management systems.
Fundamentals and vocabulary:
establishes a starting point for understanding the standards
and defines the fundamental terms and
definitions used in the ISO 9000 family which you need to avoid
misunderstandings in their use.
ISO 9001:2000, Quality management systems.
Requirements:
this is the requirement standard you use to assess your ability
to meet customer and applicable
regulatory requirements and thereby address customer satisfaction.
It is now the only standard in the ISO 9000
familyagainst which third-party certification can be carried.
ISO 9004:2000, Quality management systems.
Guidelines for performance improvements:
this guideline standard provides guidance for continual improvement
of your quality management
system to benefit all parties through sustained customer satisfaction.
ISO 19011, Guidelines on Quality and/or Environmental
Management Systems Auditing (currently under development):
provides you with guidelines for verifying the system's ability
to achieve defined quality objectives. You can use this standard
internally or for auditing your suppliers.
ISO 10005:1995, Quality management. Guidelines
for quality plans:
provides guidelines to assist in the preparation, review, acceptance
and revision of quality plans.
ISO 10006:1997, Quality management. Guidelines
to quality in project management:
guidelines to help you ensure the quality
of both the project processes and the project products.
ISO 10007:1995, Quality management. Guidelines
for configuration management:
gives you guidelines to ensure that a complex product continues
to function when components are
changed individually.
ISO/DIS 10012, Quality assurance requirements
for measuring equipment. Part 1: Metrological confirmation system
for measuring equipment:
gives you guidelines on the main features of a calibration system
to ensure that measurements are
made with the intended accuracy.
ISO 10012-2:1997, Quality assurance for measuring
equipment. Part 2: Guidelines for control of measurement of processes:
provides supplementary guidance on the application of statistical
process control when this is appropriate for achieving the objectives
of Part 1.
ISO 10013:1995, Guidelines for developing quality
manuals:
provides guidelines for the development, and maintenance of quality
manuals, tailored to your
specific needs.
ISO/TR 10014:1998, Guidelines
for managing the economics of quality:
provides guidance on how to achieve economic benefits from the application
of quality management.
ISO 10015:1999, Quality management. Guidelines
for training:
provides guidance on the development, implementation,
maintenance and improvement of
strategies and systems for training that affects the quality of
products.
ISO/TS 16949:1999,Quality systems. Automotive
suppliers. Particular requirements for the application of ISO 9001:1994:
sector specific guidance to the application of ISO 9001 in the automotive
industry.
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